Unity for Microsoft Teams with Webex

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The following videos show various functionality within the Unity for Teams applications using Webex as a softphone. All videos were recorded using the Unity Supervisor license, not all functionality is available for all variants of the licensed application.

Webex Settings

Logging In and Basic Controls

Contacts, Call Logs and Voicemail Tabs

Making an Outbound Call

Answering a Call

Holding and Retrieving a Call

Transferring a Call

Mini Wallboard

Agent Activity Tab