# Uboss Documentation

> Knowledge base documentation for Uboss Documentation.

## V1

- [Uboss FAQ](https://docs.uboss.com/docs/uboss-faq.md)
- [Reseller RMA Procedure](https://docs.uboss.com/docs/reseller-rma-procedure-bns-jul25.md)
- [RMA Form](https://docs.uboss.com/docs/rma-returns-merchandise-authorisation-form.md)
- [VoIP Diagnostics FAQ](https://docs.uboss.com/docs/voip-diagnostics-faq.md)
- [Calabrio Export](https://docs.uboss.com/docs/calabrio-export.md)
- [ACD Call Centre Reporting FAQ](https://docs.uboss.com/docs/acd-call-centre-reporting-faq.md)
- [Uboss Scheduled Reports and Microsoft Power Automate](https://docs.uboss.com/docs/uboss-scheduled-reports-and-microsoft-power-automate.md)
- [Consuming Commitments](https://docs.uboss.com/docs/consuming-commitments.md)
- [Commitment Options](https://docs.uboss.com/docs/commitment-options.md)
- [Uboss - Exporting CDR and SDR Records](https://docs.uboss.com/docs/exporting-cdr-and-sdr-records.md)
- [Uboss - Viewing Your Invoices & Detailed Breakdown](https://docs.uboss.com/docs/uboss-viewingyourinvoices-amp-detailed-breakdown.md)
- [Uboss - Viewing Your SDR Tariffs And Call Charges](https://docs.uboss.com/docs/uboss-viewingyoursdrtariffsandcallcharges.md)
- [Adding a Payment Method](https://docs.uboss.com/docs/adding-a-payment-method.md)
- [Allow Outbound CLI Presentation for a DNIS](https://docs.uboss.com/docs/allow-outbound-cli-presentation-for-a-dnis.md)
- [Call Centre Agent Availability](https://docs.uboss.com/docs/uboss-call-centre-agent-availability.md)
- [Call Centre Features - Basic,Standard & Premium](https://docs.uboss.com/docs/call-centre-features-basicstandard-premium.md)
- [SMS Integration](https://docs.uboss.com/docs/uboss-sms-integration-1.md)
- [Call Recording](https://docs.uboss.com/docs/call-recording-1.md)
- [Call Recording FAQ](https://docs.uboss.com/docs/call-recording-faq.md)
- [Adding a Listening Group](https://docs.uboss.com/docs/call-recording-creating-listening-groups.md)
- [Manually Deleting a Call Recording](https://docs.uboss.com/docs/manually-deleting-a-call-recording.md)
- [Call Recording Data Sheet](https://docs.uboss.com/docs/general-enhanced-call-recording-platform-data-sheet.md)
- [Changing Call Recording Group and User Retention Periods](https://docs.uboss.com/docs/changing-call-recording-group-and-user-retention-periods.md)
- [Listening to Call Recordings at Business Level - New Report](https://docs.uboss.com/docs/call-recording-call-logs-at-business-level-new-report.md)
- [Call Recordings at Business Level - Old Report](https://docs.uboss.com/docs/uboss-callrecordingampcall-logsatbusinesslevel.md)
- [Call Recording Copy Service](https://docs.uboss.com/docs/call-recording-copy-service.md)
- [User Call Recording Retention Periods](https://docs.uboss.com/docs/user-call-recording-retention-period-for-users.md)
- [Set Outbound CLI in Webex](https://docs.uboss.com/docs/set-outbound-cli-in-webex.md)
- [How to assign the Webex Tablet device](https://docs.uboss.com/docs/how-to-assign-the-webex-tablet-device.md)
- [Webex - How to delete an existing webex account - User Guide](https://docs.uboss.com/docs/webex-how-to-delete-an-existing-webex-account-user-guide.md)
- [Webex - Pending User Migration from Free Account](https://docs.uboss.com/docs/webex-pending-user-migration-from-free-account.md)
- [Webex Mobile/Tablet registration information in Uboss](https://docs.uboss.com/docs/webex-mobiletablet-registration-information-in-uboss.md)
- [Mobile First with Webex Mobile](https://docs.uboss.com/docs/mobile-first-with-webex-mobile-1.md)
- [Uboss - Enabling Multi-Factor Authentication](https://docs.uboss.com/docs/uboss-enabling-multi-factor-authentication.md)
- [Uboss - Enabling Multi-Factor Authentication for End Users](https://docs.uboss.com/docs/uboss-enabling-multi-factor-authentication-for-end-users.md)
- [Changing Passwords](https://docs.uboss.com/docs/uboss-changing-passwords-self-management.md)
- [Uboss - Adding An Auto Attendant](https://docs.uboss.com/docs/uboss-addinganautoattendant.md)
- [Uboss - Allow Enterprises](https://docs.uboss.com/docs/uboss-allow-enterprises.md)
- [Uboss - Adding and Amending A Hunt Group](https://docs.uboss.com/docs/uboss-adding-and-amending-a-hunt-group-self-management.md)
- [Uboss - Adding and Deleting User Services](https://docs.uboss.com/docs/uboss-adding-and-deleting-user-services-self-management.md)
- [Uboss - Adding A Call Pickup Group](https://docs.uboss.com/docs/uboss-adding-a-call-pickup-group-self-management.md)
- [Uboss - Adding A Common Phone List](https://docs.uboss.com/docs/uboss-adding-a-common-phone-list.md)
- [Uboss - Adding a New Business](https://docs.uboss.com/docs/uboss-adding-a-new-business.md)
- [Uboss - Adding a New User](https://docs.uboss.com/docs/uboss-adding-a-new-user.md)
- [Uboss - Announcement Repository - Uploading & Assigning](https://docs.uboss.com/docs/uboss-announcement-repository-uploading-assigning.md)
- [Uboss - Blocking Unwanted Inbound/Outbound Calls](https://docs.uboss.com/docs/uboss-blocking-unwanted-inboundoutbound-calls.md)
- [Uboss - Client User Guide](https://docs.uboss.com/docs/uboss-client-user-guide.md)
- [Uboss - Configuring Flexible Seating](https://docs.uboss.com/docs/uboss-configuring-flexible-seating.md)
- [Uboss - Configuring Personal Voice Mail](https://docs.uboss.com/docs/configuring-personal-voicemail.md)
- [Uboss - Configuring Voice Mail-Hunt Groups, Auto Attendants, Call Queues](https://docs.uboss.com/docs/uboss-configuring-voicemail-hunt-groups-auto-attendants.md)
- [Uboss - Deleting a Business](https://docs.uboss.com/docs/deleting-a-business-1.md)
- [Uboss - Deleting a GSM Mobile User](https://docs.uboss.com/docs/deleting-a-gsm-mobile-user.md)
- [Uboss - Dashboard Widgets](https://docs.uboss.com/docs/uboss-uboss-dashboard-widgets-data-sheet.md)
- [Uboss - Deleting a Service Assignment - Hunt Group, Auto Attendant or Call Queue](https://docs.uboss.com/docs/uboss-deleting-a-service-assignment-hunt-group-auto-attendant-or-call-queue.md)
- [Uboss - Deleting a User Licence](https://docs.uboss.com/docs/deleting-a-user-licence.md)
- [Uboss - Disaster Recovery](https://docs.uboss.com/docs/disaster-recovery-datasheet.md)
- [Uboss - Group Paging](https://docs.uboss.com/docs/group-paging.md)
- [Uboss - KMPIQ Guide - Unity](https://docs.uboss.com/docs/kmpiq-guide-unity.md)
- [Uboss - Meet Me Conference Bridge](https://docs.uboss.com/docs/meet-me-conference-bridge.md)
- [Uboss - Mobile Order Process - New Connections](https://docs.uboss.com/docs/mobile-order-process-new-connections.md)
- [Uboss - Mobile SIM Order & Connection Process - O2 & Vodafone SIMs](https://docs.uboss.com/docs/mobile-sim-order-connection-process-o2-vodafone-sims.md)
- [Uboss - Number Management Guide](https://docs.uboss.com/docs/uboss-number-management-guide-number-management.md)
- [Uboss - Number Porting Process](https://docs.uboss.com/docs/uboss-number-porting-process.md)
- [Uboss - Ordering Hardware](https://docs.uboss.com/docs/uboss-ordering-hardware.md)
- [Uboss - Reporting on Hunt Group Calls Using Call Logger](https://docs.uboss.com/docs/reporting-on-hunt-group-calls-using-call-logger.md)
- [Uboss - Reports Summary](https://docs.uboss.com/docs/uboss-reports-summary.md)
- [Uboss - Reviewing Bundle Usage Guide](https://docs.uboss.com/docs/uboss-reviewing-bundle-usage-guide.md)
- [Uboss - Scheduled Reports - Reporting on Hunt Group Calls](https://docs.uboss.com/docs/reporting-on-hunt-group-calls.md)
- [Uboss - Setting Call Forwards](https://docs.uboss.com/docs/uboss-settingcallforwardsonuboss-selfmanagement.md)
- [Uboss - Setting Holiday and Out of Office Services](https://docs.uboss.com/docs/uboss-setting-holiday-and-out-of-office-services-self-management.md)
- [Uboss - SPF and TXT Records for Email Sending](https://docs.uboss.com/docs/uboss-spf-and-txt-records-for-email-sending.md)
- [Uboss - Star Codes (Feature Access Codes)](https://docs.uboss.com/docs/uboss-star-codes-feature-access-codes.md)
- [Uboss - Toll Fraud Protection-Credit Locking](https://docs.uboss.com/docs/uboss-toll-fraud-protection-credit-locking.md)
- [Uboss - User Types](https://docs.uboss.com/docs/uboss-user-types.md)
- [Uboss - Viewing Phone Numbers and Extensions](https://docs.uboss.com/docs/uboss-viewing-phone-numbers-and-extensions.md)
- [Adding and Configuring a Wallboard](https://docs.uboss.com/docs/adding-and-configuring-a-wallboard.md)
- [Launching and Customising a Wallboard](https://docs.uboss.com/docs/launching-and-customising-a-wallboard.md)
- [Broadworks Group v Enterprise](https://docs.uboss.com/docs/broadworks-group-v-enterprise.md)
- [Phone Numbers - Uboss CLI Whitelist, Adding, Restrictions & Regulations](https://docs.uboss.com/docs/phone-numbers-uboss-cli-whitelist-adding-restrictions-regulations.md)
- [Incorrect device configuration](https://docs.uboss.com/docs/incorrect-device-configuration.md)
- [Unassigned device retention](https://docs.uboss.com/docs/unassigned-device-retention.md)
- [Adding a Number Port Request](https://docs.uboss.com/docs/adding-a-number-port-request.md)
- [Number Porting FAQ](https://docs.uboss.com/docs/number-porting-faq.md)
- [Number EXPORT Request Process](https://docs.uboss.com/docs/number-export-request-process.md)
- [Network Configuration Guide](https://docs.uboss.com/docs/network-configuration-guide.md)
- [High Risk International Numbers: Barred by Default](https://docs.uboss.com/docs/uboss-highriskcountries.md)
- [International Freephone Numbers](https://docs.uboss.com/docs/uboss-international-freephone-numbers.md)
- [Uboss - Number Porting - Letter of Authority Guide](https://docs.uboss.com/docs/porting-letter-of-authority-guide.md)
- [Microsoft Teams Calling Quick Start User Guide](https://docs.uboss.com/docs/teams-calling-quick-start-user-guide.md): This guide assumes that the user is already setup with one of the Microsoft Teams Calling Packages.
- [Call Park with Microsoft Teams Calling](https://docs.uboss.com/docs/call-park-with-microsoft-teams-calling.md)
- [Setting Up A Microsoft Teams Calling SIP Service](https://docs.uboss.com/docs/setting-up-a-microsoft-teams-calling-service.md)
- [Setting Up A Microsoft Teams Calling HPBX Service](https://docs.uboss.com/docs/setting-up-a-microsoft-teams-calling-hpbx-service.md)
- [Teams Calling End User Admin Tasks](https://docs.uboss.com/docs/teams-calling-end-user-admin-tasks.md)
- [Moving Users from Hosted to Sip](https://docs.uboss.com/docs/moving-users-from-hosted-to-sip.md)
- [HPBX Service Overview](https://docs.uboss.com/docs/microsoft-teams-calling-hpbx-service.md)
- [Microsoft Teams Calling User A & B Packages Overview & Assignment](https://docs.uboss.com/docs/microsoft-teams-calling-packages.md)
- [Microsoft Teams Calling User Packages](https://docs.uboss.com/docs/microsoft-teams-calling-user-packages.md)
- [FAQ - Microsoft Teams Calling](https://docs.uboss.com/docs/faq-microsoft-teams-calling.md)
- [Call2Teams Data Sheet](https://docs.uboss.com/docs/call2teams-data-sheet.md)
- [Call Quality Issues](https://docs.uboss.com/docs/call-quality-issues.md)
- [Akixi Release Notes](https://docs.uboss.com/docs/akixi-release-notes.md)
- [Akixi - Brochure - Data Sheet](https://docs.uboss.com/docs/akixi-brochure-data-sheet.md)
- [Akixi - Reporting Quick Reference Guide](https://docs.uboss.com/docs/akixi-reporting-quick-reference-guide.md)
- [Akixi - Summary of Reports and Features](https://docs.uboss.com/docs/akixi-summary-of-reports-and-features.md)
- [Akixi - Licence Structure - Data Sheet](https://docs.uboss.com/docs/akixi-licence-structure-data-sheet.md)
- [Akixi - Sample Reports - Data Sheet](https://docs.uboss.com/docs/akixi-sample-reports-data-sheet.md)
- [Webex Download Links](https://docs.uboss.com/docs/webex-download-links.md)
- [Webex Install and Quick Start Guide](https://docs.uboss.com/docs/install-guide.md)
- [Webex Feature Matrix Per Package](https://docs.uboss.com/docs/webex-feature-matrix-per-package.md)
- [Starting An Instant Webex Meeting](https://docs.uboss.com/docs/starting-an-instant-webex-meeting.md)
- [Do Not Disturb (DND) Synchronization](https://docs.uboss.com/docs/webex-dnd-synchronisation.md)
- [Disable Local Call Recording for Meetings](https://docs.uboss.com/docs/webex-disable-local-call-recording-for-meetings.md)
- [Integration with Microsoft Outlook for Presence](https://docs.uboss.com/docs/how-to-setup-your-ms-outlook-integration-with-webex.md)
- [Set Webex as Protocol Handler](https://docs.uboss.com/docs/webex-how-to-setup-webex-as-the-protocol-handler-for-web-browsers.md)
- [Enable Calendar Integration](https://docs.uboss.com/docs/webex-how-to-enable-calendar-integration.md)
- [Setting the Landing Screen](https://docs.uboss.com/docs/webex-changing-the-landing-screen.md)
- [How to Transfer a Call](https://docs.uboss.com/docs/webex-how-to-transfer-a-call.md)
- [Disable Outlook Adding Microsoft Teams Meeting to Invites](https://docs.uboss.com/docs/webex-disable-automatic-microsoft-teams-meetings-being-added-to-outlook-calendar-invites.md)
- [Configure Single Sign-On with Microsoft Azure](https://docs.uboss.com/docs/configure-single-sign-on-with-microsoft-azure.md)
- [Enable Bi-directional Presence with Microsoft Teams](https://docs.uboss.com/docs/enable-bi-directional-presence-with-microsoft-teams.md)
- [Enabling Multi Factor Authentication (MFA)](https://docs.uboss.com/docs/webex-enable-multi-factor-authentication.md)
- [Go Integrator Cara - Pause and Resume Recording Extension](https://docs.uboss.com/docs/go-integrator-cara-pause-resume-recording-extension.md)
- [Go Integrator Cara Softphone Guide](https://docs.uboss.com/docs/go-integrator-cara-softphone-guide.md)
- [Go Integrator Cara Release Notes](https://docs.uboss.com/docs/go-integrator-cara-release-notes.md)
- [Go Integrator Cara - Quick Reference Guide - User Guide](https://docs.uboss.com/docs/go-integrator-cara-quick-reference-guide-user-guide.md)
- [Go Integrator Cara - Automatic Update Process](https://docs.uboss.com/docs/go-integrator-cara-automatic-update-process.md)
- [Go Integrator Cara - Download Link](https://docs.uboss.com/docs/go-integrator-cara-download-link.md)
- [Go Integrator Cara for Mac](https://docs.uboss.com/docs/go-integrator-cara-for-mac.md)
- [Go TAPI Configuration](https://docs.uboss.com/docs/go-tapi-configuration.md)
- [Unity Application Links](https://docs.uboss.com/docs/unity-application-links.md)
- [Unity for Microsoft Teams with Native Teams Calling](https://docs.uboss.com/docs/unity-for-microsoft-teams.md)
- [Unity for Microsoft Teams with Webex](https://docs.uboss.com/docs/unity-for-microsoft-teams-with-webex.md)
- [Products Descriptions](https://docs.uboss.com/docs/unity-productdescription.md)
- [Setting Up LDAP Directory Integration for Unity Desktop Applications](https://docs.uboss.com/docs/setting-up-ldap-directory-integration-for-unity-desktop-applications.md)
- [How to Conference Call](https://docs.uboss.com/docs/conference-calls-adhoc-conference-calls-user-guide.md)
- [ProMusic - Getting Started - User Guide](https://docs.uboss.com/docs/promusic-getting-started-user-guide.md)
- [ProMusic - Info Document - Data Sheet](https://docs.uboss.com/docs/promusic-info-document-data-sheet.md)
- [ProMusic - How to Change Music and Prompts](https://docs.uboss.com/docs/how-to-change-music-and-prompts.md)
- [ProMusic - Creating a Wavstream](https://docs.uboss.com/docs/promusic-creating-a-wavstream.md)
- [ProMusic - Getting Started - User Guide](https://docs.uboss.com/docs/promusic-getting-started-user-guide-1.md)
- [ProMusic-SandboxResellerGuide](https://docs.uboss.com/docs/promusic-sandboxresellerguide.md)
- [Grandstream Datasheets](https://docs.uboss.com/docs/grandstream-datasheets.md)
- [Yealink Manual firmware upgrade process for old devices on unsupported firmwares](https://docs.uboss.com/docs/yealink-manual-firmware-upgrade-process-for-old-devices-on-unsupported-firmwares.md)
- [Grandstream ATA Network Port for Provisioning](https://docs.uboss.com/docs/grandstream-ata-network-port-for-provisioning.md)
- [Grandstream WP810 and 822 - Firmware Upgrade](https://docs.uboss.com/docs/grandstream-wp810-and-822-firmware-upgrade.md)
- [Poly Datasheets](https://docs.uboss.com/docs/poly-datasheets.md)
- [Poly Handsets - Quick Overview](https://docs.uboss.com/docs/poly-handsets-quick-overview.md)
- [Guest In to Poly VVX](https://docs.uboss.com/docs/guest-in-to-poly-vvx.md)
- [Poly - Factory Reset](https://docs.uboss.com/docs/poly-factory-reset.md)
- [Migrate Poly ATA from PDMS-SP to Poly ZTP](https://docs.uboss.com/docs/migrate-poly-ata-from-pdms-sp-to-poly-ztp.md)
- [Yealink Datasheets](https://docs.uboss.com/docs/yealink-datasheets.md)
- [Yealink Handsets - Quick Overview](https://docs.uboss.com/docs/uboss-handsets-yealink-quick-overview.md)
- [Yealink DECT Quick Overview v10.1](https://docs.uboss.com/docs/yealink-dect-quick-overview-v101.md)
- [Yealink Wifi Models - How to connect to Wireless Network](https://docs.uboss.com/docs/yealink-wifi-models-how-to-connect-to-wireless-network.md)
- [Yealink S & U Models - How to Configure BLF User on Uboss](https://docs.uboss.com/docs/yealink-s-u-models-how-to-configure-blf-user-on-uboss.md)
- [WEEE Registration Details](https://docs.uboss.com/docs/uboss-weeeregistrationnumbers.md)
- [Manually Configure Aastra](https://docs.uboss.com/docs/manually-configure-aastra.md)
- [Cisco SPA112 & SPA122 Configuration Guide](https://docs.uboss.com/docs/cisco-spa112-spa122-configuration-guide.md)
- [Manually Configure LG](https://docs.uboss.com/docs/manually-configure-lg.md)
- [Factory Reset a Htek Device](https://docs.uboss.com/docs/factory-reset-htek-devices.md)
- [Manually Configure Cisco SPA handsets](https://docs.uboss.com/docs/manually-configure-cisco-spa-handsets.md)
- [Manually Configure Gigaset N300 and N510](https://docs.uboss.com/docs/manually-configure-gigaset-n300-and-n510.md)
- [Gigaset N300/N510 - Factory reset](https://docs.uboss.com/docs/gigaset-n300n510-factory-reset.md)
- [Gigaset N300 Inclarity migration](https://docs.uboss.com/docs/gigaset-n300-inclarity-migration.md)
- [Gigaset N300 Firmware Upgrade](https://docs.uboss.com/docs/gigaset-n300-firmware-upgrade.md)
- [Configuring a Gigaset N510](https://docs.uboss.com/docs/configuring-a-gigaset-n510.md)
- [Manually Configure Gigaset N720 Inclarity Migration](https://docs.uboss.com/docs/manually-configure-gigaset-n720-inclarity-migration.md)
- [Mobile First how to provision](https://docs.uboss.com/docs/mobile-first-how-to-provision.md)
- [Mobile First with Webex Mobile](https://docs.uboss.com/docs/mobile-first-with-webex-mobile.md)
- [Mobile First eSIM set up](https://docs.uboss.com/docs/mobile-first-esim-set-up.md)
- [Mobile First eSIM Statuses](https://docs.uboss.com/docs/mobile-first-esim-statuses.md)
- [Mobile First Roaming Zones Country list](https://docs.uboss.com/docs/mobile-first-roaming-zones-country-list.md)
- [Mobile First Setup Checklist](https://docs.uboss.com/docs/mobile-first-setup-checklist.md)
- [HPBX SIM - Mobile Number Porting Process](https://docs.uboss.com/docs/hpbx-sim-mobile-number-porting-process.md)
- [Mobile First In Call Features](https://docs.uboss.com/docs/mobile-first-sim-in-call-features.md)
- [Broadwork Features Overview](https://docs.uboss.com/docs/reference-broadworkfeatureoverview.md)
- [IC Handset Factory Reset](https://docs.uboss.com/docs/ic-handset-factory-reset.md)
- [Flexible Seating - Supported Handsets](https://docs.uboss.com/docs/flexible-seating-supported-handsets.md)