Unity for Microsoft Teams

  • Published on Apr 25, 2025
  • 1 minute(s) read

The following videos show various functionality within the Unity for Teams applications. All videos were recorded using the Unity Supervisor license, not all functionality is available for all variants of the licensed application.

Logging In and Basic Controls

Contacts, Call Logs and Voicemail Tabs

Making an Outbound Call

Answering a Call

Holding and Retrieving a Call

Transferring a Call

Mini Wallboard

Agent Activity Tab

Monitor an Agent