Go Integrator Cara for Mac

Introduction

This document provides an overview of the first release of Go Integrator Cara for Mac. If you are interested in
finding out more about the product, please contact your Account Manager.

What is Cara for Mac?

Cara for Mac is an Apple Mac version of the Go Integrator Cara PC Client. It
contains the core functionality from the PC client, within the familiar Cara
interface that has been adapted for Mac.

Features include
• Preview window with call control
• Comprehensive list of CRMs, including the Add Contact feature
• MS Teams Integration
• Call History
• Preferred Device
• SmartBusy for MS Teams
• Compatible with Search and Call for Microsoft Teams
• Custom Events

Download Link

Go Integrator Cara for MAC can be downloaded here

There is a new access code specific to the MAC version this is: GOSMART-MAC

Licensing

Cara for Mac is available using the same three-tier licensing model as the PC version (Solo, Team and Unite).

CRM List

Cara for Mac contains the following Standard CRM’s:
• Apple Contacts
• Autotask
• Clio
• ConnectWise
• Google Contacts
• HubSpot
• Keap Max Classic / Keap
• Maximizer CRM
• MS Dynamics 365 CRM
• Outlook Web Access
• Pipedrive
• Salesforce
• Salesforce Open CTI
• SugarCRM
• Zendesk
• Zoho CRM
• Zoho Recruit

It also contains the following controlled CRM’s:
• Gorgias
• Surefire

PC and Mac Client Comparison

Other differences to be addressed in a future release
• No results are shown for group common users in the address book
• The API appears in the configuration menu on Solo and Team Licenses. However, it can only be used to connect to Search and Call for MS Teams on these license types.