ProMusic - Info Document - Data Sheet

ProMusic - Professionally recorded welcome messages, menu prompts and on-hold marketing.

Your phone system is a key customer interface, but does it create a good impression?

A great caller experience starts with professionally recorded welcome messages, menus, and music on hold, especially as callers to SMEs spend about 20% of the call time listening to them! ProMusic makes your phone system sound smart and engaging and is suitable for both on-hold and in-queue marketing.

ProMusic provides so much more than just recordings! It includes all you need to turn ‘Music on Hold’ into a powerful ‘On-hold Marketing’ solution that will upsell your products and services and re-enforce brand values to your callers:

• 10,000+ inspirational on-hold marketing messages
• 300+ voice artists and text to speech characters to record your bespoke messages
• 50 languages and dialects
• 10 radio-quality playlists, regularly updated, to keep the caller experience fresh
• 1 simple web portal to order bespoke recordings and schedule when they should play

Check out the feature matrix on the next page, to see which licence would be best for your business.

ProMusic Feature Matrix

Want to find out more and get a demo of the portal and product in action?

Give your Account Manager a call today!