For users with both the Mobile First service and Webex mobile they may have some confusion when receiving a call on both the SIM and the Webex application.
To avoid this confusion we recommend unticking “Inbound Calls Enabled – Allows Push Notifications” as per the below within the Webex mobile configuration options:
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This will mean that when the user receives an inbound call it will ring on the SIM and not the Webex application.