Poly have announced that the PDMS-SP will be retired and as such devices which depend on this for provisioning would no longer be able to do so.
There are 2 Poly devices that we support that depend on the PDMS-SP which are:
Poly - ATA - Single Port
Poly - ATA - Dual Port
To continue to be able to auto-provision these devices you will need to follow the steps on the below guide provided by Poly.
https://info.ztp.poly.com/docs/started/pdms-sp-users/reinitiate-zt-legacy-obi-devices
This will then ensure that the ATA devices can auto provision after a factory reset and will not be required for future factory resets. You are receiving this notification because there are Poly ATA devices under your account. If you have any queries regarding this notice, please don’t hesitate to contact the support team.
There is no firmware version requirement for this to be actioned.