Changing Your Own Uboss Password
To change your own password to access Uboss select Change Password from the left hand menu and then enter your current password followed by your new password. The new password must have a minimum of 8 characters – at least one lower case alpha, one upper case alpha, one number and one special character (!, %, @ etc). Remember to press SAVE
Changing Other People's Uboss Portal and Application User Passwords
At business level, select Users
Select the user required by clicking on their name. On the next screen scroll to the Password box enter the new Password(minimum 8 characters including at least 1 lower alpha, 1 upper alpha, 1 number and 1 special character). Remember to press SAVE
Changing Voicemail PINs
If a user has forgotten their Voicemail PIN you can reset this by going to the specific user in the same was as above, then go to VoIP Account on the left menu, then click on the box for Voicemail and Flexible Seating Password and just enter the new code (4 numerical digits). The PIN cannot contain duplicate numbers or consecutive numbers e.g. 1234. It can take up to 15 minutes for the new PIN to be active. The user may also be asked to select a new PIN when they first access their voicemail after this change.
Remember to press SAVE.
