---
title: "Handset - Factory Reset Various Manufacturer Types"
slug: "ic-handset-factory-reset"
updated: 2025-05-21T12:58:26Z
published: 2025-05-21T12:58:26Z
canonical: "docs.uboss.com/ic-handset-factory-reset"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uboss.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Handset - Factory Reset Various Manufacturer Types

This guide details the process to follow to factory reset a phone handset.

## Poly VVX

1. Press the **Home** button on the handset to enter the main menu
2. Go to **Settings**
3. Go to **Advanced**
4. Enter the password which is **CmbczpL3** or **hqnf7Tt5** (use the mode and encoding button to switch between numbers and letters)
5. Go to **Admin Settings**
6. Go to **Reset to Defaults**
7. Select the option **Reset to Factory**
8. Confirm by pressing **Yes**

## Yealink

1. The phone should be powered on and idle
2. Hold the OK button down for at least 5 seconds
3. When prompted for a factory reset click OK
4. If prompted for a password the password is **hqnf7Tt55**

## Cisco 6841

The password to factory reset a Cisco 6841 is **7h64frt**

## Cisco SPA 303

The credentials to factory reset a Cisco SPA 303 are **admin** and **7777**