---
title: "Go Integrator Cara - Softphone Guide"
slug: "go-integrator-cara-softphone-guide"
tags: ["Softphone", "CRM", "Integrate"]
updated: 2026-09-17T13:38:25Z
published: 2026-09-17T13:38:25Z
canonical: "docs.uboss.com/go-integrator-cara-softphone-guide"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uboss.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Go Integrator Cara - Softphone Guide

This guide will show you how to setup and use the Go Integrator Cara softphone device.

## Requirements:

- A Go Integrator Cara Unite License assigned to the user
- A Go Integrator Cara Softphone device assigned to the user
- Version 4.7.0.9749 of the Go Integrator Cara application

### Step One

In the Uboss portal, goto the user, then devices in the left hand menu: ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28532%29.png)

### Step Two

Click "Add Device" on the right side of the screen: ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28534%29.png)

### Step Three

Choose "Go Integrator Softphone" as the device, choose "New Device" in the "MAC Address" field and then press "Save": ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28535%29.png)

### Step Four

Install the Go Integrator Cara application, download details [here](/docs/go-integrator-cara-quick-reference-guide-user-guide)

### Step Five

When starting the Go Integrator Cara application select "Softphone" for you device and click "Next" ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28537%29.png)

### Step Six

Select your audio devices and click "Next" ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28538%29.png)

### Step Seven

Choose if you want to send customer feedback and click "Finish" ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28539%29.png)

### Step Eight

To open the application and start making calls, right click on the Go Integrator icon in the system tray ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28541%29.png)

### Step Nine

You can bring up the dial pad for the phone by clicking on the phone icon in the menu, when in the menu you can dial a number by clicking on the numbers or typing the number or name in the text box at the bottom of the app and clicking on the green "dial" icon ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28544%29.png)

### Step Ten

When the call connects you will have the call control window on screen ![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28545%29.png)

![image.png](https://cdn.document360.io/334a2c15-3e03-4702-a06b-0946461deedc/Images/Documentation/image%28550%29.png)

For more controls please refer to the [user guide](/v2/docs/go-integrator-cara-quick-reference-guide-user-guide)