Call2Teams Data Sheet

Enable Calls In Microsoft Teams using your existing phone system

Call2Teams™ is a simple add-on that connects Microsoft Teams to any HPBX phone system in minutes allowing making and receiving calls on any device using the Microsoft Teams App.

What is Call2Teams™?

Call2Teams™ is a cloud service that connects Microsoft Teams to any existing on- premise or cloud PBX phone system. There’s no hardware or software to install and it can be set up in minutes. Now you can bring all users under one collaboration platform by using Microsoft Teams for collaboration, messaging and voice across all devices.

Why customers use Call2Teams™

• Enable Calling in Teams experience without needing any hardware or software
• Use your existing phone system PBX, numbers and facilities. No disruption. Any call centre or compliance features stay as they are
• A simple monthly subscription cloud service that can be delivered to selected users

Full Teams Experience 

Get the Best of Both Worlds.

• Add calling to teams to increase productivity
• Work on desktop and mobile to free your workforce
• The native Teams calling experience is familiar to users

Simple Deployment 

Can be Deployed in Hours Across the Globe.

• Keep your existing phone system with all the features you rely on
• No hardware or software to install
• Only need to enable the solution for users and groups that need it

Enterprise Level Service

Low Risk, Non-Disruptive, Cost Effective.

• Global infrastructure in Microsoft Azure
• Around the clock monitoring and support
• Enterprise grade encryption and security built-in

“Call2Teams™ enabled us to deliver a great calling experience to our Office 365 Teams users without compromising on our current call management tools. And it was set-up in record time.”

Tarryn Magistrelli  (Finance & Operations Manager) - Futerra Sustainability Communications

Combine Unified Communications and Teams Collaboration

 Call2Teams™ brings Microsoft Teams to life

• Voice enabled collaboration is driving in excess of a 50% increase in collaborative work
• 80% of employee time is spent collaborating and 62% connect to meetings using mobile phones
• Business goals are more quickly achieved when people enjoy working together

 Preserve the current voice investment

• Current voice platforms deliver wide-ranging business services to many types of users
• Leveraging the current investment to power Office 365 saves on disruptive, costly new infrastructure and services
• Making Microsoft Teams integrate with current business processes can multiply the benefits of collaboration and integration

 Simplified IT in the Cloud delivers flexibility

• Increase working flexibility and efficiency - 72% of workers will be working remotely by 2021
• Reduce the number of applications needed for users
• Lower support costs and higher productivity

Call2Teams Call Flow

 

Provide Enhanced Collaborative Tools 

For your teams to deliver a true productivity boost for your projects

• Leverage existing voice services to power the latest Microsoft Teams features
• Streamline the number of tools your users need to use, reducing cost, administration and training.
• Take advantage of the latest enhanced communications to save costs and increase the level of service your users enjoy